Terms of trade

1. Definitions and scope

"Company" means ABHAAM CORP PVT LTD. "Buyer" means the person or entity placing an order. "Goods" means the agricultural commodities described in the accepted proforma invoice.

An order placed on this website is an offer to buy. A binding contract arises only when the Company issues a signed proforma invoice or sales contract confirming commodity, quantity, quality, price, Incoterm, shipment window and payment terms.

2. Prices, currency and quotations

Prices displayed on the price tracker and the landed-cost calculator are indicative benchmarks derived from published government and trade-body sources and are not offers to sell. Firm prices are valid only for the period stated on the proforma invoice, ordinarily 48 hours.

Prices may be quoted in INR or in a foreign currency. Where a foreign currency is used, conversion is at the reference rate stated on the invoice. Exchange-rate movement between quotation and payment is to the Buyer's account unless the contract fixes the rate.

3. Delivery terms

All delivery terms are interpreted in accordance with Incoterms® 2020 of the International Chamber of Commerce. The Incoterm named on the proforma invoice determines the transfer of cost and risk.

Shipment dates are estimates given in good faith. Delay caused by vessel rollover, port congestion, customs examination or quarantine inspection does not constitute breach.

4. Payment

Unless agreed otherwise, payment is by irrevocable Letter of Credit at sight confirmed by a first-class bank, or 30% advance by wire transfer with the balance against scanned documents.

Export of goods is a zero-rated supply under Section 16 of the Integrated Goods and Services Tax Act, 2017. The Company ships under a Letter of Undertaking, so no IGST is charged on the invoice. Any tax, duty or levy imposed in the Buyer's country is to the Buyer's account.

Realisation of export proceeds is governed by the Foreign Exchange Management Act, 1999 and RBI Master Directions; the Buyer shall remit within the period stated on the invoice to allow the Company to close the shipping bill on EDPMS.

5. Quality, weight and inspection

Quality and weight certified at the port of loading by the agency named in the contract (SGS, Intertek, Geo-Chem or an equivalent) are final and binding on both parties, save for fraud or manifest error.

Natural agricultural produce varies within the tolerances stated in the specification sheet. Colour, moisture and admixture within tolerance are not grounds for rejection.

• Phytosanitary certificate issued by NPPO India accompanies every consignment.
• Fumigation is carried out by an accredited agency where the importing country requires it.
• Certificate of origin is issued through the DGFT common digital platform or the notified chamber.

6. Claims

Quality claims must be notified in writing within 14 days of discharge at the destination port, supported by an independent survey report and photographs, and before the goods are processed, blended or resold.

The Company's aggregate liability for any claim is limited to the invoice value of the affected consignment.

7. Force majeure

Neither party is liable for failure to perform caused by an event beyond reasonable control, including crop failure, export prohibition or restriction imposed by the Government of India, port closure, strike, war, epidemic or act of God. Performance is suspended for the duration of the event.

8. Governing law and dispute resolution

These terms are governed by the laws of India. Disputes shall first be attempted to be resolved amicably; failing which they shall be referred to arbitration by a sole arbitrator under the Arbitration and Conciliation Act, 1996. The seat and venue of arbitration is Indore, Madhya Pradesh, and the language is English.

Subject to arbitration, the courts at Indore, Madhya Pradesh have exclusive jurisdiction.

9. Website use

Content on this website is provided for information. Users must not misuse the site, attempt unauthorised access, or upload unlawful content, as required by the Information Technology Act, 2000 and the rules made under it.

The Company may amend these terms at any time; the version in force on the date of the proforma invoice applies to that contract.